Sleep Solutions Specialist | Uncapped Commission & 401(k)

Mattress Firm; Durham (NC); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, guiding customers to the right mattress and accessories with product knowledge and personalized service.

You will contribute to an engaging omnichannel environment, build lasting relationships, and help shoppers achieve better sleep while meeting sales KPIs and enjoying uncapped commission opportunities.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, guiding customers to the right mattress and accessories with product knowledge and personalized service.

You will contribute to an engaging omnichannel environment, build lasting relationships, and help shoppers achieve better sleep while meeting sales KPIs and enjoying uncapped commission opportunities.