Sleep Sales Pro - Uncapped Commission + 401(k) Match

Mattress Firm, Inc.; East Flat Rock (NC); On-site; USD 18,000 - 33,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts on products

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right mattresses. You will use digital tools and support an omnichannel approach to engage shoppers and close sales.

You’ll build relationships, share product expertise, and drive personal sales goals while reflecting company values. The role includes potential commissions and benefits in a fast-paced retail setting.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase and handle reminders and issues.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Sales performance

Product knowledge

Social media

Tools

Digital tools

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right mattresses. You will use digital tools and support an omnichannel approach to engage shoppers and close sales.

You’ll build relationships, share product expertise, and drive personal sales goals while reflecting company values. The role includes potential commissions and benefits in a fast-paced retail setting.