Sleep Sales Expert - Uncapped Commission & 401(k) Match

Mattress Firm; Stow (MA); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress while supporting an omnichannel approach.

You will drive sales performance, maintain strong customer relationships, and leverage social media to boost brand awareness, with uncapped commissions and a 401(k) match as part of the compensation package.

Qualifications

• Excellent customer service skills and ability to build rapport with customers.
• Strong sales orientation with ability to meet KPIs and drive results.
• Knowledge of products to guide customer choices and answer questions.
• Clear, friendly communication with team and customers.

Responsibilities

• Create an environment where the customer is at the center by building relationships.
• Provide product information and act as subject matter expert on sleep solutions.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain post-purchase relationships and handle delivery reminders or issues.
• Monitor competition and adapt to advertising and services offered by competitors.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress while supporting an omnichannel approach.

You will drive sales performance, maintain strong customer relationships, and leverage social media to boost brand awareness, with uncapped commissions and a 401(k) match as part of the compensation package.