Sleep Medicine Patient Concierge

Penn Medicine; Philadelphia (Philadelphia County); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition assistance

Benefits program

Resumo da oferta

Penn Medicine is seeking a Patient Services Associate to support the Sleep Medicine practice at the Penn Sleep Center. The role emphasizes patient-centered service, accurate data entry in EPIC, and coordination of appointments and inquiries in a fast-paced environment.

You will greet patients, collect insurance information, verify eligibility, and communicate clearly with both patients and clinical staff. This full-time position offers comprehensive benefits and opportunities for growth.

Qualificações

• H.S. diploma or GED with 2+ years medical office or customer service experience.
• Strong communication and patient‑focused service skills.
• Experience using EPIC and related patient management systems.

Responsabilidades

• greet and assist patients in person or by phone with professionalism.
• manage patient calls, inquiries, and appointment coordination.
• collect and verify insurance/billing information and update EPIC records.
• schedule appointments and communicate changes to patients.
• handle waiting areas, patient flow, and confidentiality.

Conhecimentos

Customer service

Communication

Patient focus

Teamwork

Formação académica

High School Diploma or GED

2+ years medical office experience

Ferramentas

EPIC system

EPIC APM

Descrição da oferta de emprego

Penn Medicine is seeking a Patient Services Associate to support the Sleep Medicine practice at the Penn Sleep Center. The role emphasizes patient-centered service, accurate data entry in EPIC, and coordination of appointments and inquiries in a fast-paced environment.

You will greet patients, collect insurance information, verify eligibility, and communicate clearly with both patients and clinical staff. This full-time position offers comprehensive benefits and opportunities for growth.