Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm, Inc.; Stanfield (NC); On-site; USD 43,000 - 47,000; Full time

Job summary

Mattress Firm in Stanfield, North Carolina is seeking a Sleep Expert to elevate the in-store experience by helping customers find the right mattress and achieve better sleep. This role focuses on consultative sales and building lasting relationships.

Employees enjoy uncapped commissions and a 401(k) match, plus benefits like health plans and vision/dental. The position emphasizes teamwork, product knowledge, and delivering exceptional customer service.

Qualifications

• Strong customer service mindset and ability to work in a retail environment.
• Willingness to meet sales KPIs.
• Ability to lift 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales performance

Product knowledge

Social media

Physical strength

Job description

Mattress Firm in Stanfield, North Carolina is seeking a Sleep Expert to elevate the in-store experience by helping customers find the right mattress and achieve better sleep. This role focuses on consultative sales and building lasting relationships.

Employees enjoy uncapped commissions and a 401(k) match, plus benefits like health plans and vision/dental. The position emphasizes teamwork, product knowledge, and delivering exceptional customer service.