Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Morrisville (NC); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is hiring a Sleep Expert in Morrisville, NC to elevate the in-store experience by acting as a trusted sleep authority. You will assist customers in selecting the right mattress and related sleep products, using product knowledge to close sales and support omnichannel initiatives.

The role offers a base pay with uncapped commission opportunities, benefits, and a focus on customer care and brand presence. Training and career growth are emphasized in a dynamic retail environment.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority, offering best-in-class products.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
• Maintain awareness of competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring a Sleep Expert in Morrisville, NC to elevate the in-store experience by acting as a trusted sleep authority. You will assist customers in selecting the right mattress and related sleep products, using product knowledge to close sales and support omnichannel initiatives.

The role offers a base pay with uncapped commission opportunities, benefits, and a focus on customer care and brand presence. Training and career growth are emphasized in a dynamic retail environment.