Sleep Product Expert with Uncapped Commission & 401(k) Match

Mattress Firm Inc.; Pineville (NC); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on products

On-the-job training

Uncapped commissions

Paid pay cycle / on-demand pay

Job summary

Mattress Firm in Pineville, NC is looking for Sleep Experts to elevate the in-store experience by becoming trusted sleep authorities, guiding customers to the right mattresses, and delivering best-in-class service. You will create an engaging environment where customers are central to the experience.

You will use digital tools to support an omnichannel approach, build lasting relationships, and drive sales KPIs while reflecting company values and leveraging opportunities for uncapped commissions

Qualifications

• Strong customer service and sales mindset.
• Ability to communicate clearly and persuasively.
• Willingness to learn product knowledge and apply it in store.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority.
• Provide technical and product knowledge information to customers.
• Drive sales performance and meet KPIs while upholding company values.
• Maintain customer relationships before and after purchase; resolve issues.
• Monitor competition and use social media to boost brand awareness.

Skills

Customer service

Sales skills

Communication

Product knowledge

Job description

Mattress Firm in Pineville, NC is looking for Sleep Experts to elevate the in-store experience by becoming trusted sleep authorities, guiding customers to the right mattresses, and delivering best-in-class service. You will create an engaging environment where customers are central to the experience.

You will use digital tools to support an omnichannel approach, build lasting relationships, and drive sales KPIs while reflecting company values and leveraging opportunities for uncapped commissions