Sleep Expert | Uncapped Commission & 401(k) Match

Mattress Firm Inc.; Elizabeth City (NC); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, prescription, and on-

Vision plans

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority in NC stores. You will help customers find the right mattress, share product knowledge, and participate in a seamless omnichannel experience.

The role emphasizes building relationships, meeting KPIs, and leveraging digital tools, with options for leadership roles and bonus opportunities depending on qualifications.

Qualifications

• Experience in a retail or sales environment preferred.
• Ability to explain product features and benefits to customers clearly.
• Comfort using digital tools to assist sales and omnichannel experiences.

Responsibilities

• Provide technical and product knowledge information to customers and act as a Sleep Expert.
• Drive individual sales performance and KPIs while representing company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Leverage social media to positively impact brand awareness and increase sales.

Skills

Sales

Customer service

Product knowledge

Digital tools

Tools

Digital tools

Social media

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority in NC stores. You will help customers find the right mattress, share product knowledge, and participate in a seamless omnichannel experience.

The role emphasizes building relationships, meeting KPIs, and leveraging digital tools, with options for leadership roles and bonus opportunities depending on qualifications.