Sleep Expert: Uncapped Commissions & Growth

Mattress Firm Inc.; Rosenberg (TX); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Medical, dental, vision plans

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and offering best-in-class products.

You will use digital tools to support a seamless omnichannel environment and keep the customer at the center of every interaction. Responsibilities include driving individual sales performance, maintaining customer relationships post-purchase, and leveraging promotions while staying aware of competitors.

Qualifications

• Customer-focused approach with strong communication and active listening.
• Ability to explain product features and benefits clearly.
• Proven track record in achieving sales KPIs.

Responsibilities

• Elevate the in-store customer experience as a trusted sleep expert.
• Provide product knowledge and recommendations to customers.
• Drive sales performance and KPIs with uncapped commissions and company programs.
• Maintain customer relationships before and after purchase, including delivery reminders.
• Monitor competitors and market promotions to inform customers.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and offering best-in-class products.

You will use digital tools to support a seamless omnichannel environment and keep the customer at the center of every interaction. Responsibilities include driving individual sales performance, maintaining customer relationships post-purchase, and leveraging promotions while staying aware of competitors.