Sleep Expert: Uncapped Commissions & Growth

Mattress Firm Inc.; Laguna Niguel (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on products

On-the-job training

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted authority on sleep products and a guide for customers seeking the perfect mattress. You will leverage digital tools and work to deliver an omnichannel experience that places the customer at the center.

You will build lasting relationships, share product knowledge, and drive sales performance while aligning with company values.

Qualifications

• Excellent communication and customer service skills.
• Retail sales experience preferred.
• Ability to lift 50+ pounds as needed.

Responsibilities

• Assist customers to select mattresses and sleep accessories.
• Provide expert product knowledge and recommendations.
• Process sales transactions and credit applications accurately.
• Maintain a clean, welcoming showroom and assist with inventory.

Skills

Customer service

Sales

Product knowledge

Communication

Tools

POS system

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted authority on sleep products and a guide for customers seeking the perfect mattress. You will leverage digital tools and work to deliver an omnichannel experience that places the customer at the center.

You will build lasting relationships, share product knowledge, and drive sales performance while aligning with company values.