Sleep Expert | Uncapped Commissions & Growth

Mattress Firm Inc.; Pleasanton (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Medical plan

Dental plan

Vision plan

Employee discounts

On-the-job training

Job summary

Mattress Firm is seeking a Sleep Expert in California to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right mattress through knowledge of products and promotions.

The role emphasizes selling programs, omnichannel support, and building lasting customer relationships, with opportunities for uncapped commissions and a 401(k) match. Candidates should be prepared for a fast-paced retail environment.

Qualifications

• Customer-focused approach to deliver in-store experience.

Responsibilities

• Elevate in-store experience as a trusted sleep authority offering best-in-class products.
• Execute Mattress Firm selling programs using digital tools for an omnichannel experience.
• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while aligning with company values.
• Maintain customer relationships during and after purchase and resolve issues.
• Keep awareness of competitor ads and services to inform customers.
• Leverage social media to increase brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Job description

Mattress Firm is seeking a Sleep Expert in California to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right mattress through knowledge of products and promotions.

The role emphasizes selling programs, omnichannel support, and building lasting customer relationships, with opportunities for uncapped commissions and a 401(k) match. Candidates should be prepared for a fast-paced retail environment.