Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm; San Francisco (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Uncapped commissions

401(k) match

Employee discounts

Medical, dental, vision plans

Job summary

Mattress Firm is hiring Sleep Experts in California to elevate the in-store experience as trusted sleep authorities. You will help customers find the right mattress, use digital tools, and support a seamless omnichannel journey focused on the customer.

Earn uncapped commissions with a 401(k) match and grow your career in a dynamic retail environment. The role emphasizes listening to customers, delivering best-in-class product guidance, and building lasting relationships while meeting sales KPIs

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales-driven

Competitive awareness

Social media

Physical strength

Job description

Mattress Firm is hiring Sleep Experts in California to elevate the in-store experience as trusted sleep authorities. You will help customers find the right mattress, use digital tools, and support a seamless omnichannel journey focused on the customer.

Earn uncapped commissions with a 401(k) match and grow your career in a dynamic retail environment. The role emphasizes listening to customers, delivering best-in-class product guidance, and building lasting relationships while meeting sales KPIs