Sleep Expert - High-Earning Sales with Uncapped Commission

Mattress Firm Inc.; Temecula (CA); Hybrid; USD 67,000 - 83,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health plans

On-demand pay

Employee discounts

Job summary

Mattress Firm Inc. in California is seeking a Sleep Expert to elevate the in-store customer experience by providing trusted product knowledge and guiding customers through selling programs.

You will support an omnichannel environment and strive to place the customer at the center of every interaction. You will build relationships, drive sales KPIs, and maintain customer relationships after purchase while leveraging digital tools and staying aware of competitors.

Qualifications

• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Elevate the in-store customer experience by sharing product knowledge and acting as a trusted sleep authority.
• Promote Mattress Firm selling programs using digital tools and support omnichannel experiences.
• Develop strong customer relationships and provide post-purchase support (delivery reminders, issue resolution).
• Stay aware of competitors and market advertising to inform customers and sales strategy.

Job description

Mattress Firm Inc. in California is seeking a Sleep Expert to elevate the in-store customer experience by providing trusted product knowledge and guiding customers through selling programs.

You will support an omnichannel environment and strive to place the customer at the center of every interaction. You will build relationships, drive sales KPIs, and maintain customer relationships after purchase while leveraging digital tools and staying aware of competitors.