Sleep Expert: High-Earning Sales with Uncapped Commission

Mattress Firm; Decatur (GA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical, dental, vision plans

On-demand pay

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the perfect mattress for better sleep. You will use digital tools and support a seamless omnichannel experience to engage customers at the center of the shopping journey.

The role emphasizes product knowledge, relationship building, and achieving sales KPIs while aligning with company values.

Qualifications

• Customer service skills and the ability to connect with customers.
• Strong sales focus with KPI-driven mindset.
• Proactive product knowledge and the ability to explain features and benefits.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales expertise

Product knowledge

Communication

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the perfect mattress for better sleep. You will use digital tools and support a seamless omnichannel experience to engage customers at the center of the shopping journey.

The role emphasizes product knowledge, relationship building, and achieving sales KPIs while aligning with company values.