Sleep Expert - Bilingual (Spanish) | Uncapped Commission

Mattress Firm Inc.; Blanding (UT); On-site; USD 61,000 - 75,000; Full time

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and offering expert product knowledge. You will support a seamless omnichannel experience and build strong relationships with customers.

You will drive sales performance and KPIs while aligning with company values and initiatives, including leveraging social media to enhance brand awareness and responding to customer needs before and after delivery.

Qualifications

• Bilingual in Spanish required.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority and provide product knowledge to customers.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (e.g., delivery reminders, issue resolution).
• Monitor competition, advertisements, and competitor services; leverage social media to boost brand awareness.

Skills

Bilingual Spanish

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and offering expert product knowledge. You will support a seamless omnichannel experience and build strong relationships with customers.

You will drive sales performance and KPIs while aligning with company values and initiatives, including leveraging social media to enhance brand awareness and responding to customer needs before and after delivery.