Sleep Expert: Uncapped Commissions & Dream-Job Benefits

Mattress Firm; Middletown (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities to help customers find the right mattress. You’ll use digital tools and support an omnichannel experience that puts the customer at the center.

This role offers uncapped commissions, 401(k) matching, and strong career growth. You may lift 50+ pounds and engage customers to build relationships, share product knowledge, and drive sales while aligning with company values.

Qualifications

• Customer-focused service mindset and ability to build relationships with customers.
• Ability to convey product knowledge and guide customers to the right sleep solutions.
• Strong sales drive with KPIs and performance focus.
• Understand and monitor competitive landscape and promotions.
• Social media engagement to boost brand awareness and sales.
• Ability to lift 50+ pounds as part of the role.

Responsibilities

• Elevate in-store experience by acting as a trusted sleep authority.
• Explain features and benefits of mattresses using digital tools and omnichannel support.
• Drive sales performance and meet KPIs while upholding company values.
• Maintain post-purchase relationships and assist with deliveries/reminders.
• Stay aware of competitor offerings and advertising strategies.
• Engage with customers on social media to enhance brand presence.

Skills

Customer service

Sales

Relationship building

Communication

Product knowledge

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities to help customers find the right mattress. You’ll use digital tools and support an omnichannel experience that puts the customer at the center.

This role offers uncapped commissions, 401(k) matching, and strong career growth. You may lift 50+ pounds and engage customers to build relationships, share product knowledge, and drive sales while aligning with company values.