Sleep Expert: Uncapped Commissions & Customer-Centric Sales

Mattress Firm; Richmond (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k) with employer matching

Health benefits

Dental and vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You’ll use digital tools and support omnichannel practices to keep the customer at the center.

Competitive pay with base plus uncapped commissions, a 401(k) match, and health benefits. You’ll contribute to a diverse, inclusive team while helping customers achieve better sleep and dream goals.

Qualifications

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers.
• Drive sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• The Sleep Expert will elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You’ll use digital tools and support omnichannel practices to keep the customer at the center.

Competitive pay with base plus uncapped commissions, a 401(k) match, and health benefits. You’ll contribute to a diverse, inclusive team while helping customers achieve better sleep and dream goals.