Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Yukon (OK); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience as a trusted sleep authority. You will help customers find the right mattress and provide best-in-class product knowledge while supporting omnichannel experiences.

This role emphasizes customer-centric service and strong relationship building. Competitive base pay with uncapped commissions, a 401(k) match, and comprehensive benefits are offered.

Qualifications

• Deliver excellent customer service and meet sales KPIs.
• Explain product features and benefits to customers.
• Assist in-store customers and manage omnichannel experiences.

Responsibilities

• Create an environment where the customer is center by building strong relationships.
• Provide technical and product knowledge to customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships after purchase and resolve issues.
• Monitor competitive offerings and promotions.
• Use social media to promote the brand and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Communication

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience as a trusted sleep authority. You will help customers find the right mattress and provide best-in-class product knowledge while supporting omnichannel experiences.

This role emphasizes customer-centric service and strong relationship building. Competitive base pay with uncapped commissions, a 401(k) match, and comprehensive benefits are offered.