Sleep Expert: Uncapped Commissions & 401k Match

Mattress Firm; Miami (FL); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical insurance

On-demand pay

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and to deliver an exceptional in-store experience. You will build relationships, share product knowledge, and drive sales while upholding company values.

This is a full-time in-store role with uncapped commissions and a 401(k) match. Join our team to assist customers in selecting sleep solutions, manage ongoing relationships after purchase, and stay aware of competitive offerings.

Qualifications

• Provide technical and product knowledge information to customers.
• Cultivate strong relationships with customers.
• Drive sales performance and KPIs while demonstrating company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales performance

Product knowledge

Relationship building

Job description

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and to deliver an exceptional in-store experience. You will build relationships, share product knowledge, and drive sales while upholding company values.

This is a full-time in-store role with uncapped commissions and a 401(k) match. Join our team to assist customers in selecting sleep solutions, manage ongoing relationships after purchase, and stay aware of competitive offerings.