Sleep Expert - Uncapped Commissions & Growth Path

Mattress Firm; Whittier (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical, dental, vision plans

Pay on-demand

Base pay plus commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and recommending best-in-class products. You will build relationships, share product knowledge, and drive sales while embodying our values.

Expect uncapped commissions and a 401(k) match as part of our compensation and benefits package. We offer comprehensive training, growth opportunities, and a supportive team environment, with goals aligned to customer satisfaction and

Qualifications

• Excellent customer service and sales skills.
• Ability to communicate product knowledge to customers.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Relationship building

Product knowledge

Sales performance

Communication skills

Tools

Digital tools

Social media

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and recommending best-in-class products. You will build relationships, share product knowledge, and drive sales while embodying our values.

Expect uncapped commissions and a 401(k) match as part of our compensation and benefits package. We offer comprehensive training, growth opportunities, and a supportive team environment, with goals aligned to customer satisfaction and