Sleep Expert - Uncapped Commissions & 401k Match

Mattress Firm; Knoxville (TN); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

On-the-job training

401(k) match

Mental health resources

Medical/Dental/Vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the perfect mattress. You will use digital tools to support omnichannel selling and create a customer-centered environment that drives engagement and satisfaction.

You will provide product knowledge, build lasting relationships, and achieve sales KPIs while aligning with company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the perfect mattress. You will use digital tools to support omnichannel selling and create a customer-centered environment that drives engagement and satisfaction.

You will provide product knowledge, build lasting relationships, and achieve sales KPIs while aligning with company values.