Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Terryville (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical coverage

Dental coverage

Vision coverage

On-demand pay

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience and help customers find the right mattress for better sleep in multiple New York locations. You will use digital tools and contribute to an omnichannel experience while building strong customer relationships.

The role emphasizes product knowledge, sales performance, and the ability to move 50+ pounds. Compensation includes base pay plus uncapped commissions, with 401(k) matching and employee discounts.

Responsibilities

• Create an environment where the customer is at the center by building strong relationships.
• Provide technical and product knowledge information to customers as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Stay aware of competitor advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Communication

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience and help customers find the right mattress for better sleep in multiple New York locations. You will use digital tools and contribute to an omnichannel experience while building strong customer relationships.

The role emphasizes product knowledge, sales performance, and the ability to move 50+ pounds. Compensation includes base pay plus uncapped commissions, with 401(k) matching and employee discounts.