Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm; New York (NY); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Uncapped commissions

401(k) match

Employee discounts on Mattress Firms­

Get paid on-demand

Job summary

Mattress Firm in New York, NY is seeking a Sleep Expert to elevate the in-store experience by becoming a trusted sleep authority. You will guide customers to the right mattress using product knowledge, selling programs, and omnichannel tools to create an engaging shopping environment.

The role offers uncapped commissions, a 401(k) match, health benefits, and on-the-job training. You will build relationships, meet sales KPIs, and support delivery reminders while staying aware of competitor

Qualifications

• Provide product knowledge information to customers as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Stay aware of competitors' offerings and advertising.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in New York, NY is seeking a Sleep Expert to elevate the in-store experience by becoming a trusted sleep authority. You will guide customers to the right mattress using product knowledge, selling programs, and omnichannel tools to create an engaging shopping environment.

The role offers uncapped commissions, a 401(k) match, health benefits, and on-the-job training. You will build relationships, meet sales KPIs, and support delivery reminders while staying aware of competitor