Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm; Rochester (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and to craft an exceptional in-store experience. You’ll help customers discover features, benefits, and sleep solutions while building lasting relationships.

The role emphasizes uncapped commissions and a 401(k) match, with compensation ranging based on qualifications and experience. This position supports stores within a 30–45 minute radius of the home store location.

Qualifications

• Customer-centric approach and ability to cultivate relationships.
• Ability to convey technical/product information to customers.
• Strong focus on meeting sales KPIs and company initiatives.

Responsibilities

• Create an environment where the customer is at the center by building strong relationships.
• Provide technical and product knowledge information to customers and act as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Monitor competition and advertisements to stay informed on services offered by competitors.
• Leverage social media to positively impact brand awareness and drive sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales driven

Relationship maintenance

Competitor awareness

Social media impact

Physical strength

Job description

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and to craft an exceptional in-store experience. You’ll help customers discover features, benefits, and sleep solutions while building lasting relationships.

The role emphasizes uncapped commissions and a 401(k) match, with compensation ranging based on qualifications and experience. This position supports stores within a 30–45 minute radius of the home store location.