Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Quincy (MA); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and become a trusted sleep authority. You’ll guide customers to the right mattress using digital tools and deliver a seamless omnichannel experience centered on the shopper.

Responsibilities include building relationships, sharing product knowledge, driving sales KPIs, and supporting brand initiatives while managing post-purchase follow-ups and competition awareness. Physical skills include lifting 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and become a trusted sleep authority. You’ll guide customers to the right mattress using digital tools and deliver a seamless omnichannel experience centered on the shopper.

Responsibilities include building relationships, sharing product knowledge, driving sales KPIs, and supporting brand initiatives while managing post-purchase follow-ups and competition awareness. Physical skills include lifting 50+ pounds.