Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Mayfield Heights (OH); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠等

Job summary

Mattress Firm is looking for a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right products. This full-time role emphasizes relationship building, product knowledge, and delivering an exceptional customer journey.

You will drive sales, maintain customer relationships after purchase, and stay aware of competitors while leveraging social media to boost brand visibility.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is looking for a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right products. This full-time role emphasizes relationship building, product knowledge, and delivering an exceptional customer journey.

You will drive sales, maintain customer relationships after purchase, and stay aware of competitors while leveraging social media to boost brand visibility.