Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Georgetown (TX); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

On-the-job training

Career growth opportunities

Health, dental, vision plans

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and helping customers find their dream mattress. You will use digital tools to support an engaging omnichannel environment and build lasting relationships at the center of every interaction.

You will drive sales performance, maintain post-purchase relationships, and stay aware of competitors.

Qualifications

• Provide exceptional customer service and guidance to find the right sleep solutions.
• Meet or exceed sales targets through product knowledge and upselling.
• Comfort with omnichannel selling and using digital tools to assist customers.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Demonstrate products and educate customers on features and benefits.
• Drive sales performance and KPIs while supporting company initiatives.
• Maintain customer relationships before and after purchase, including delivery reminders.

Skills

Sales targets

Customer service

Product knowledge

Communication

Omnichannel selling

Tools

CRM software

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and helping customers find their dream mattress. You will use digital tools to support an engaging omnichannel environment and build lasting relationships at the center of every interaction.

You will drive sales performance, maintain post-purchase relationships, and stay aware of competitors.