Sleep Expert — Uncapped Commission & 401(k) Match

Mattress Firm; Bristow (AL); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on Mattress Firm产品

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience with trusted guidance on sleep products and omnichannel support. You’ll engage customers, demonstrate knowledge, and drive sales through uncapped commissions and a 401(k) match.

The role emphasizes building lasting customer relationships, leveraging digital tools, and contributing to a dynamic team focused on helping people sleep better.

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Cultivate relationships with customers to keep the customer at the center.
• Provide product knowledge to customers as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships during and after purchase and assist with delivery reminders.
• Monitor competitors and ads to stay informed.
• Promote brand awareness and sales through social media.
• Handle physical tasks including lifting 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience with trusted guidance on sleep products and omnichannel support. You’ll engage customers, demonstrate knowledge, and drive sales through uncapped commissions and a 401(k) match.

The role emphasizes building lasting customer relationships, leveraging digital tools, and contributing to a dynamic team focused on helping people sleep better.