Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Feasterville-Trevose (Bucks County); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, prescription, and eye

Employee discounts on products

On-the-job training and development

Mental health and life resources

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge to customers. You will execute selling programs with digital tools and support a seamless omnichannel journey, placing the customer at the center of every interaction.

You will drive sales performance, maintain relationships post-purchase, stay aware of competitors, and leverage social media to boost brand awareness.

Responsibilities

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge to customers. You will execute selling programs with digital tools and support a seamless omnichannel journey, placing the customer at the center of every interaction.

You will drive sales performance, maintain relationships post-purchase, stay aware of competitors, and leverage social media to boost brand awareness.