Sleep Expert - Uncapped Commissions + 401(k) Match

Mattress Firm, Inc.; Durham (NC); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm, Inc. in Durham, NC is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress.

You will use Mattress Firm selling programs and digital tools to create an engaging, omnichannel environment that centers the customer. The role requires strong product knowledge, excellent customer service, and the ability to lift 50+ pounds.

Qualifications

• Provide technical and product knowledge to customers as a sleep authority.
• Drive personal sales performance and meet KPIs.
• Lift, push, or pull 50+ pounds.
• Excellent customer service and communication skills.

Responsibilities

• Elevate the customer's in-store experience by acting as a trusted sleep expert.
• Drive sales through Mattress Firm selling programs and digital tools.
• Maintain relationships after purchase, including delivery reminders.
• Leverage social media to increase brand awareness.

Job description

Mattress Firm, Inc. in Durham, NC is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress.

You will use Mattress Firm selling programs and digital tools to create an engaging, omnichannel environment that centers the customer. The role requires strong product knowledge, excellent customer service, and the ability to lift 50+ pounds.