Sleep Expert: In-Store Sales with Uncapped Commissions

Mattress Firm, Inc.; North Carolina; On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Health benefits

Employee discounts on products

On-the-job training

Job summary

Mattress Firm, Inc. in Arden, North Carolina seeks a Sleep Expert to enhance the in-store experience as a trusted sleep authority. You will guide customers to the right products, utilize digital tools, and contribute to an engaging omnichannel journey that puts the customer first.

You will drive personal sales performance with uncapped commissions and participate in a 401(k) match. The role requires physical activity (lifting 50+ pounds) and offers competitive base pay with potential bonuses,

Qualifications

• Retail sales experience or customer-facing experience.
• Strong communication and interpersonal skills.
• Ability to drive sales through product knowledge and relationships.
• Comfort with using digital tools to support selling and omnichannel experience.
• Willingness to lift 50+ pounds as part of daily duties.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Explain product features and provide technical knowledge to customers.
• Drive sales performance and KPIs, aligning with company initiatives.
• Maintain customer relationships post-purchase (delivery reminders, issue resolution).
• Engage with customers and leverage social media to boost brand awareness.

Skills

Relationship building

Product knowledge

Sales performance

Customer service

Digital tools usage

Tools

POS system

Job description

Mattress Firm, Inc. in Arden, North Carolina seeks a Sleep Expert to enhance the in-store experience as a trusted sleep authority. You will guide customers to the right products, utilize digital tools, and contribute to an engaging omnichannel journey that puts the customer first.

You will drive personal sales performance with uncapped commissions and participate in a 401(k) match. The role requires physical activity (lifting 50+ pounds) and offers competitive base pay with potential bonuses,