Sleep Expert: Uncapped Commission & Sleep Authority

Mattress Firm, Inc.; Waco (TX); On-site; USD 60,000 - 79,000; Full time

Benefits offered by this job

On-the-job training

401(k) match

Mental health resources

Medical & vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm in the United States is seeking a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and recommending best-in-class products. You will support omnichannel selling programs and engage customers to create a compelling shopping environment centered on their needs.

The role emphasizes excellent customer service, product knowledge, and achieving sales KPIs, with compensation featuring base pay or uncapped commissions and a 401(k) match.

Qualifications

• Customer-focused sales experience is preferred.
• Ability to explain product features and benefits clearly.
• Willingness to lift 50+ pounds as needed.

Responsibilities

• Create an in-store experience where the customer is at the center by building strong relationships.
• Provide technical and product knowledge to customers as a subject matter expert.
• Drive sales performance and KPIs while upholding company values and initiatives.
• Maintain relationships with customers during and after purchase (delivery reminders, issue resolution).
• Monitor competitor offerings and promotions to inform customers and adapt strategies.
• Leverage social media to enhance brand awareness and drive sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in the United States is seeking a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and recommending best-in-class products. You will support omnichannel selling programs and engage customers to create a compelling shopping environment centered on their needs.

The role emphasizes excellent customer service, product knowledge, and achieving sales KPIs, with compensation featuring base pay or uncapped commissions and a 401(k) match.