Sleep Expert — Uncapped Commission + 401(k) Match

Mattress Firm, Inc.; Hillview (KY); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Job summary

Mattress Firm is hiring Sleep Experts to help customers find their dream mattress and achieve better sleep in-store.

You will build relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match. This role requires physical ability to lift 50+ pounds and a strong focus on customer service, with pay between $52k and $62k per year plus bonus opportunities.

Qualifications

• Strong customer service skills with a focus on the in-store experience.
• Ability to learn and apply product knowledge.
• Willingness to meet sales KPIs and company initiatives.
• Ability to handle physical tasks (lift 50+ lbs).

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Skills

Sales experience

Customer service

Communication

Product knowledge

Job description

Mattress Firm is hiring Sleep Experts to help customers find their dream mattress and achieve better sleep in-store.

You will build relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match. This role requires physical ability to lift 50+ pounds and a strong focus on customer service, with pay between $52k and $62k per year plus bonus opportunities.