Sleep Expert — Uncapped Commission & 401(k) Match

Mattress Firm; Hicksville (NY); Sur place; USD 54 000 - 66 000; Plein temps

Avantages offerts par ce poste

401k match

Health, dental, vision

Mental health resources

On-demand pay

Uncapped commissions

Employee discounts

Career growth programs

Résumé du poste

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience with trusted sleep guidance and best-in-class products. You will act as a subject matter expert, guiding customers through a seamless omnichannel journey and creating an engaging environment focused on their needs.

In this role you will drive sales, uphold company values, and build lasting relationships. The position offers uncapped commissions, a competitive pay range, and robust benefits while supporting store teams

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Cultivate strong relationships with customers and keep them at the center of the experience.
• Demonstrate company values and support initiatives while achieving sales targets.
• Must be able to lift 50+ pounds.

Responsabilités

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Connaissances

Customer service

Sales skills

Product knowledge

Relationship building

Communication

Digital tools familiarity

Description du poste

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience with trusted sleep guidance and best-in-class products. You will act as a subject matter expert, guiding customers through a seamless omnichannel journey and creating an engaging environment focused on their needs.

In this role you will drive sales, uphold company values, and build lasting relationships. The position offers uncapped commissions, a competitive pay range, and robust benefits while supporting store teams