Sleep Expert - Sales with Uncapped Commission & 401(k)

Mattress Firm, Inc.; Wooster (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on sleep products

Career growth opportunities

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert in Wooster, OH to elevate the customer experience as a trusted sleep authority.

You will guide customers toward the right mattress with best-in-class products and support an omnichannel shopping experience to create a welcoming environment focused on the customer’s needs. You will share technical knowledge, drive personal sales performance and KPIs, and maintain relationships before and after purchase while staying aware of competing offers.

Qualifications

• Strong customer service skills and ability to build relationships.
• Solid sales aptitude with focus on meeting KPIs.
• Good product knowledge and the ability to convey information clearly.

Responsibilities

• Create an in-store experience with the customer at the center.
• Provide product knowledge as the subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships after purchase (delivery reminders, etc.).
• Monitor competition and competitive offers.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm, Inc. is seeking a Sleep Expert in Wooster, OH to elevate the customer experience as a trusted sleep authority.

You will guide customers toward the right mattress with best-in-class products and support an omnichannel shopping experience to create a welcoming environment focused on the customer’s needs. You will share technical knowledge, drive personal sales performance and KPIs, and maintain relationships before and after purchase while staying aware of competing offers.