Sleep Expert - Sales with Uncapped Commission

Mattress Firm Inc.; San Mateo (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm in San Mateo, CA is seeking a Sleep Expert to elevate the customer experience by acting as a trusted sleep authority. You’ll help customers find the right mattress, share product knowledge, and drive sales through Mattress Firm selling programs and digital tools, supporting a seamless omnichannel experience.

You will build lasting customer relationships, provide product expertise, and contribute to a high-energy in-store environment with uncapped commissions and a 401(k) match.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in San Mateo, CA is seeking a Sleep Expert to elevate the customer experience by acting as a trusted sleep authority. You’ll help customers find the right mattress, share product knowledge, and drive sales through Mattress Firm selling programs and digital tools, supporting a seamless omnichannel experience.

You will build lasting customer relationships, provide product expertise, and contribute to a high-energy in-store environment with uncapped commissions and a 401(k) match.