Sleep Expert: Dream Mattress Guide, Uncapped Commissions

Mattress Firm; Menlo Park (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental plan

Vision plan

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm in Menlo Park, CA is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority, helping customers find the right mattress and achieve better sleep. You will drive sales through uncapped commissions, use digital tools, and support a seamless omnichannel journey with the customer at the center.

Responsibilities include building relationships, delivering product knowledge, chasing KPIs, maintaining post-purchase follow-up, staying aware of competitors,

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in Menlo Park, CA is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority, helping customers find the right mattress and achieve better sleep. You will drive sales through uncapped commissions, use digital tools, and support a seamless omnichannel journey with the customer at the center.

Responsibilities include building relationships, delivering product knowledge, chasing KPIs, maintaining post-purchase follow-up, staying aware of competitors,