Sleep Expert - Uncapped Commission & 401(k)

Mattress Firm Inc.; Florida; On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical/dental/vision plans

On-demand pay / uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer experience in-store, acting as a trusted sleep authority and guiding customers to the right mattress using product knowledge and digital tools.

You will drive personal sales, nurture relationships before and after purchase, and contribute to a seamless omnichannel experience while representing Mattress Firm values in a fast-paced retail environment.

Qualifications

• Experience in retail sales or customer service.
• Excellent communication and interpersonal skills.
• Ability to explain product features and benefits clearly.
• Willingness to lift up to 50 pounds and be on the sales floor.

Responsibilities

• Assist customers in selecting mattresses and related products.
• Present product features, compare options, and close sales.
• Maintain knowledge of promotions and store programs.
• Build lasting relationships with customers and follow up after purchase.

Skills

Sales

Customer service

Product knowledge

Relationship building

Communication skills

POS system

Tools

POS system

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer experience in-store, acting as a trusted sleep authority and guiding customers to the right mattress using product knowledge and digital tools.

You will drive personal sales, nurture relationships before and after purchase, and contribute to a seamless omnichannel experience while representing Mattress Firm values in a fast-paced retail environment.