Sleep Expert - Sales: Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Penrose (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and viz

Get paid on-demand

Employee discounts on Mattress Firm

Mental health resources

Job summary

Mattress Firm Sleep Experts are at the heart of our in-store experience, helping customers find the perfect mattress and achieve better sleep.

You will act as a trusted sleep authority, using digital tools to support a seamless omnichannel experience and place the customer at the center of every interaction. The role includes uncapped commissions and a 401(k) match with competitive base pay.

Qualifications

• Customer-focused sales experience is preferred.
• Ability to convey technical product information clearly.
• Strong communication and relationship-building skills.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while modeling company values.
• Maintain customer relationships during and after purchase (resolve issues, reminders, etc.).
• Maintain awareness of competitors and offerings in the market.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm Sleep Experts are at the heart of our in-store experience, helping customers find the perfect mattress and achieve better sleep.

You will act as a trusted sleep authority, using digital tools to support a seamless omnichannel experience and place the customer at the center of every interaction. The role includes uncapped commissions and a 401(k) match with competitive base pay.