Sleep Expert & Sales Pro — Uncapped Commission + 401(k)

Mattress Firm, Inc.; Zirconia (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm产品

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store customer experience by acting as a trusted sleep authority and guiding customers to the right mattress with best-in-class products. You will support a seamless omnichannel experience and drive sales while delivering exceptional service in a dynamic retail environment.

Join our team to build strong relationships, leverage digital tools, and contribute to an engaging in-store experience.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store customer experience by acting as a trusted sleep authority and guiding customers to the right mattress with best-in-class products. You will support a seamless omnichannel experience and drive sales while delivering exceptional service in a dynamic retail environment.

Join our team to build strong relationships, leverage digital tools, and contribute to an engaging in-store experience.