Sleep Expert Sales Pro: Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Spartanburg (SC); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and ves

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience with best-in-class products. You will act as a trusted sleep authority, guide customers, and drive sales through selling programs and digital tools.

In this role, you’ll maintain relationships before and after purchase, participate in an omnichannel strategy, and stay aware of competitive offerings. Physical tasks include lifting 50+ pounds; internal applicants must apply via Workday.

Qualifications

• Customer service experience in a retail setting.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority and product expert.
• Executes Mattress Firm selling programs using digital tools to support an omnichannel experience.
• Build strong relationships and maintain customer relationships during and after purchase.
• Monitor competitors' ads and services to stay informed.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Digital tools

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience with best-in-class products. You will act as a trusted sleep authority, guide customers, and drive sales through selling programs and digital tools.

In this role, you’ll maintain relationships before and after purchase, participate in an omnichannel strategy, and stay aware of competitive offerings. Physical tasks include lifting 50+ pounds; internal applicants must apply via Workday.