Sleep Expert: Uncapped Commission + 401(k) Match

Mattress Firm, Inc.; Illinois; On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm, Inc. is hiring Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You will use digital tools and support an omnichannel experience to put the customer at the center.

You will build relationships, drive sales and KPIs, maintain post-purchase contacts, monitor competitors, and leverage social media to grow brand awareness. This role requires physical effort including lifting 50+ pounds.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is hiring Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You will use digital tools and support an omnichannel experience to put the customer at the center.

You will build relationships, drive sales and KPIs, maintain post-purchase contacts, monitor competitors, and leverage social media to grow brand awareness. This role requires physical effort including lifting 50+ pounds.