Sleep Expert & Sales Advisor

Mattress Firm, Inc.; Granite Quarry (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a customer-focused sales professional in Granite Quarry, NC to center the customer in every interaction and provide product knowledge to support confident purchasing decisions.

You will drive sales, maintain client relationships during and after purchase, monitor competitors, and use social media to boost brand awareness while assisting with in-store operations that may involve lifting 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a customer-focused sales professional in Granite Quarry, NC to center the customer in every interaction and provide product knowledge to support confident purchasing decisions.

You will drive sales, maintain client relationships during and after purchase, monitor competitors, and use social media to boost brand awareness while assisting with in-store operations that may involve lifting 50+ pounds.