Sleep Expert — High-Earning Mattress Advisor

Mattress Firm; Homewood (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) match

Health, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to help customers find the perfect mattress and deliver an exceptional in-store experience. You will build lasting relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match.

This role emphasizes customer care, teamwork, and meeting KPIs while maintaining awareness of competitors and promotions. Physical effort includes lifting and moving boxes up to 50 pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to help customers find the perfect mattress and deliver an exceptional in-store experience. You will build lasting relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match.

This role emphasizes customer care, teamwork, and meeting KPIs while maintaining awareness of competitors and promotions. Physical effort includes lifting and moving boxes up to 50 pounds.