Sleep Expert — Elevate Sleep & Drive Sales

Mattress Firm Inc.; Livermore (CA); Hybrid; USD 62.000 - 76.000; Vollzeit

Benefits dieser Stelle

Excellent career growth through on-the

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Zusammenfassung

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and delivering best-in-class products.

You will use digital tools to drive selling programs and support a seamless omnichannel experience that centers the customer. You will build relationships with customers, provide product knowledge, and strive to meet sales KPIs while supporting company initiatives; this role includes physical requirements like lifting 50+ pounds

Qualifikationen

Aufgaben

• The Sleep Expert will elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute selling programs with the use of digital tools and support a seamless omnichannel experience to create an engaging environment.
• Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive sales performance and KPIs while upholding company values and initiatives.
• Lifting, pushing, or pulling 50+ pounds.
• Be aware of competitors' offerings and advertising.

Jobbeschreibung

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and delivering best-in-class products.

You will use digital tools to drive selling programs and support a seamless omnichannel experience that centers the customer. You will build relationships with customers, provide product knowledge, and strive to meet sales KPIs while supporting company initiatives; this role includes physical requirements like lifting 50+ pounds