Sleep Expert: Earn Uncapped Commissions & Sleep Wiz

Mattress Firm; Antioch (TN); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is hiring a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support a seamless omnichannel experience and place the customer at the center.

The role emphasizes developing relationships, product knowledge, and strong sales performance with uncapped commissions and a 401(k) match.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales performance

Omnichannel experience

Job description

Mattress Firm is hiring a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will use digital tools to support a seamless omnichannel experience and place the customer at the center.

The role emphasizes developing relationships, product knowledge, and strong sales performance with uncapped commissions and a 401(k) match.