Sleep Consultant: Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; United States; On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

401(k) Matching

Health benefits (medical, dental, life

Pay on-demand

Employee discounts

Career growth opportunities

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a sleep authority and guiding customers to the right mattress. You’ll use product knowledge to support sales and maintain relationships across the purchase lifecycle.

Drive individual sales and KPIs, leverage omni-channel tools, and participate in a fast-paced environment. The role involves lifting up to 50+ pounds and contributing to a high-energy team focused on customer satisfaction.

Qualifications

• Experience delivering excellent customer service in a retail setting.
• Ability to build relationships and guide customers to the right product.
• Strong knowledge of sleep products and features to support sales.

Responsibilities

• Elevate in-store experience as a sleep authority.
• Provide product knowledge and drive individual sales and KPIs.
• Support omnichannel shopping and post-purchase follow-up.

Skills

Customer service

Sales

Product knowledge

Relationship building

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a sleep authority and guiding customers to the right mattress. You’ll use product knowledge to support sales and maintain relationships across the purchase lifecycle.

Drive individual sales and KPIs, leverage omni-channel tools, and participate in a fast-paced environment. The role involves lifting up to 50+ pounds and contributing to a high-energy team focused on customer satisfaction.