Sleep Coach

Regency-Management-Services-1; Falls Church (VA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Employee discounts

Job summary

Regency Furniture in Falls Church, VA is hiring Sleep Coaches to help customers sleep better using advanced sleep technology and personalized recommendations. This full-time role offers base pay, commissions, and growth opportunities.

Join a team focused on exceptional guest experiences, with training, competitive pay, benefits, and employee discounts on furniture.

Qualifications

• Retail sales experience desirable
• Customer service mindset
• Strong communication and listening skills

Responsibilities

• Complete a hands-on training program on sleep needs and conditions
• Educate customers on Ashley’s mattress range and sleep products
• Provide personalized recommendations based on comfort and lifestyle
• Deliver excellent customer service with integrity and professionalism
• Create a welcoming in-store environment
• Meet and exceed personal and team sales goals
• Coordinate with visuals and operations to keep the showroom inviting
• Ensure a great guest experience from greeting to post-sale follow-up
• Assist in resolving customer concerns with professionalism

Job description

Job Location: Falls Church, VA 22041 Position Type: Full Time Salary Range: $60,000.00 - $120,000.00 Commission.

Launch Your Career with Ashley Furniture as a Sleep Coach Where Comfort Meets Opportunity!

Are you passionate about helping people live better through better sleep? Regency Furniture is looking for sharp, enthusiastic, and customer-focused individuals to join our team as Sleep Coaches.

Whether you're just starting out, re-entering the workforce, or bringing years of experience, there’s a place for you at Regency Furniture. Join us in shaping the future as a Dream Maker — one night of better sleep at a time.

This is more than just a retail job it’s your opportunity to make a meaningful impact by helping customers find the perfect sleep solutions through our advanced sleep technologies, mattress fittings, and personalized recommendations, all while building a rewarding career with the #1 name in home furnishings, décor, and bedding.

About Us

Regency Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team members can thrive and grow.

We proudly operate over 75 locations across: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Compensation, Earnings & Growth Potential

Unlock your UNLIMITED EARNING POTENTIAL through multiple performance-based incentives and bonuses:

• Guaranteed hourly rate & base pay
• Commission on personal sales paid biweekly
• Monthly bonus on personal sales
• Overall store performance bonus monthly

What You’ll Do

• Complete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditions
• Educate customers on Ashley’s full range of mattresses, pillows, and sleep products
• Provide personalized recommendations based on each customer’s comfort and lifestyle needs
• Deliver exceptional customer service with integrity, empathy, and professionalism
• Create a welcoming and engaging in-store environment
• Consistently meet and exceed personal and team sales goals
• Partner with visual and operations teams to maintain a clean, efficient, and inviting showroom
• Champion an exceptional guest experience from greeting through post-sale follow-up
• Assist in resolving customer concerns with professionalism and care

What We’re Looking For

• Retail sales or leadership experience preferred (Furniture/Selling experience is a PLUS, but not required)
• Bilingual candidates are a PLUS!
• Passion for customer service and improving lives through better sleep
• Strong communication and active listening skills
• Team-oriented mindset with a willingness to learn and grow

Why You’ll Love Working with Us

• Experienced leadership and mentorship focused on your success and advancement
• Competitive compensation structure with guaranteed base pay, commission, and bonuses
• Full benefits package including medical, dental, vision, and 401(k)
• Paid training and ongoing professional development
• Exclusive employee discounts on furniture, décor, and mattresses
• Growth opportunities within our family of brands

The Right Mattress Matters And So Does the Right Career.

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.