Sleep Coach

Regency Management Services LLC; Westborough (MA); Hybrid; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision, and 401(k)

Exclusive employee discounts

Paid training and ongoing professional

Job summary

Ashley Furniture is seeking a Sleep Coach in Westborough, MA to help customers find the right sleep solutions and provide personalized recommendations. Join a team focused on superior customer service and growth opportunities.

Earn a base pay plus commission with performance bonuses and a comprehensive training program, while thriving in a dynamic retail environment that values guest experience and teamwork.

Qualifications

• Retail sales or leadership experience preferred.
• Bilingual candidates are a PLUS!
• Passion for customer service and improving lives through better sleep
• Strong communication and active listening skills
• Team-oriented mindset with a willingness to learn and grow

Responsibilities

• Complete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditions
• Educate customers on Ashley's full range of mattresses, pillows, and sleep products
• Provide personalized recommendations based on each customer's comfort and lifestyle needs
• Deliver exceptional customer service with integrity, empathy, and professionalism
• Create a welcoming and engaging in-store environment
• Consistently meet and exceed personal and team sales goals
• Partner with visual and operations teams to maintain a clean, efficient, and inviting showroom
• Champion an exceptional guest experience from greeting through post-sale follow-up
• Assist in resolving customer concerns with professionalism and care

Skills

Customer service

Communication

Teamwork

Job description

Job Details

Job Location: Westborough, MA 01581

Position Type: Full Time

Salary Range: $60,000.00 - $150,000.00 Commission

Launch Your Career with Ashley Furniture as a Sleep Coach Where Comfort Meets Opportunity!

Are you passionate about helping people live better through better sleep? Ashley Furniture is looking for sharp, enthusiastic, and customer-focused individuals to join our team as Sleep Coaches.

Whether you're just starting out, re-entering the workforce, or bringing years of experience, there's a place for you at Ashley Furniture. Join us in shaping the future as a Dream Maker - one night of better sleep at a time.

This is more than just a retail job - it's your opportunity to make a meaningful impact by helping customers find the perfect sleep solutions through our advanced sleep technologies, mattress fittings, and personalized recommendations, all while building a rewarding career with the #1 name in home furnishings, decor, and bedding.

About Us

Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team members can thrive and grow.

We proudly operate over 75 locations across: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Compensation, Earnings & Growth Potential

Unlock your UNLIMITED EARNING POTENTIAL through multiple performance-based incentives and bonuses:

• Guaranteed hourly rate & base pay
• Commission on personal sales paid biweekly
• Monthly bonus on personal sales
• Overall store performance bonus monthly

What You'll Do

• Complete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditions
• Educate customers on Ashley's full range of mattresses, pillows, and sleep products
• Provide personalized recommendations based on each customer's comfort and lifestyle needs
• Deliver exceptional customer service with integrity, empathy, and professionalism
• Create a welcoming and engaging in-store environment
• Consistently meet and exceed personal and team sales goals
• Partner with visual and operations teams to maintain a clean, efficient, and inviting showroom
• Champion an exceptional guest experience from greeting through post-sale follow-up
• Assist in resolving customer concerns with professionalism and care

We're Looking For

• Retail sales or leadership experience preferred (Furniture/Selling experience is a PLUS, but not required)
• Bilingual candidates are a PLUS!
• Passion for customer service and improving lives through better sleep
• Strong communication and active listening skills
• Team-oriented mindset with a willingness to learn and grow

Why You'll Love Working with Us

• Experienced leadership and mentorship focused on your success and advancement
• Competitive compensation structure with guaranteed base pay, commission, and bonuses
• Full benefits package including medical, dental, vision, and 401(k)
• Paid training and ongoing professional development
• Exclusive employee discounts on furniture, decor, and mattresses
• Growth opportunities within our family of brands

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Right Mattress Matters And So Does the Right Career.

#HPR25 Qualifications

Qualifications