Sales Manager

Ashley-Furniture-Homestor; Westborough (MA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision insurance

401(k) plan

Paid training

Growth opportunities

Job summary

Ashley Furniture is seeking a Sleep Coach to assist customers in finding the best sleep solutions in-store. You will learn Ashley’s sleep products and provide personalized recommendations while delivering outstanding service and creating a welcoming showroom atmosphere.

The role emphasizes helping customers with comfort and lifestyle needs, with a training program, growth opportunities, and a strong team environment.

Qualifications

• Previous retail sales or leadership experience preferred.
• Bilingual candidates are a PLUS.
• Strong communication and active listening skills.
• Customer-focused and empathetic.
• Willingness to learn and grow.

Responsibilities

• Educate customers on Ashley’s range of mattresses, pillows, and sleep products.
• Provide personalized recommendations based on customer needs.
• Deliver excellent customer service and build a welcoming showroom.
• Meet and exceed sales goals with team collaboration.

Skills

Customer service

Communication

Active listening

Sales experience

Teamwork

Bilingual

Job description

Launch Your Career with Ashley Furniture as a Sleep Coach Where Comfort Meets Opportunity!Are you passionate about helping people live better through better sleep? Ashley Furniture is looking for sharp, enthusiastic, and customer-focused individuals to join our team as Sleep Coaches.Whether you're just starting out, re-entering the workforce, or bringing years of experience, there’s a place for you at Ashley Furniture. Join us in shaping the future as a Dream Maker — one night of better sleep at a time.This is more than just a retail job — it’s your opportunity to make a meaningful impact by helping customers find the perfect sleep solutions through our advanced sleep technologies, mattress fittings, and personalized recommendations, all while building a rewarding career with the #1 name in home furnishings, décor, and bedding.About UsAshley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team members can thrive and grow.We proudly operate over 75 locations across:Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.Compensation, Earnings & Growth PotentialUnlock your UNLIMITED EARNING POTENTIAL through multiple performance-based incentives and bonuses: Guaranteed hourly rate & base pay Commission on personal sales paid biweekly Monthly bonus on personal sales Overall store performance bonus monthlyWhat You’ll DoComplete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditionsEducate customers on Ashley’s full range of mattresses, pillows, and sleep productsProvide personalized recommendations based on each customer’s comfort and lifestyle needsDeliver exceptional customer service with integrity, empathy, and professionalismCreate a welcoming and engaging in-store environmentConsistently meet and exceed personal and team sales goalsPartner with visual and operations teams to maintain a clean, efficient, and inviting showroomChampion an exceptional guest experience from greeting through post-sale follow-upAssist in resolving customer concerns with professionalism and careWhat We’re Looking For Retail sales or leadership experience preferred (Furniture/Selling experience is a PLUS, but not required) Bilingual candidates are a PLUS! Passion for customer service and improving lives through better sleep Strong communication and active listening skills Team-oriented mindset with a willingness to learn and growWhy You’ll Love Working with Us Experienced leadership and mentorship focused on your success and advancement Competitive compensation structure with guaranteed base pay, commission, and bonuses Full benefits package including medical, dental, vision, and 401(k) Paid training and ongoing professional development Exclusive employee discounts on furniture, décor, and mattresses Growth opportunities within our family of brandsThe Right Mattress Matters And So Does the Right Career.Apply today to become a Sleep Coach at Ashley Furniture and help others rest easier while building a successful and rewarding future for yourself.Become part of the Regency Management Services family of brands, where your expertise makes an impact, your growth is supported, and “Every Guest Counts.”Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.#HPR25